F.A.Qs

Q: Does Delta have a minimum order threshold?

A: Minimum order value is $500.00 in most cases.


Q: What is your Freight Policy?

A: Delta Industries will prepay freight to one location in the Continental United States on all orders that meet minimum and consist either of Trigger Sprayers only, or when the number of Trigger Sprayers shipped is equal to or greater than the number of bottles shipped at the same time. All other orders are shipped Collect, Third Party Billed, or Prepaid and Add. Please see our Shipping Information page for breakdowns of minimums.


Q: How will my order be shipped?

choose the opA: Orders are shipped via UPS, or Common Carrier. Delta Industries will choose the optimal shipping method if Delta pays the freight.


Q: Can I get samples?

A: Yes, please contact Customer Service to request samples.


Q: Where do you ship from?

A: We ship from multiple locations across North America. Our primary facilities are located in Allentown, PA and King of Prussia, PA.


Q: How can I find out about the status of my order?

A: Please call customer service between the hours of 7 a.m. EST and 3:30 p.m. EST to inquire about your order status, or contact us via This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Q: What is your return policy?

A: Please contact Delta Customer Service for Return Authorization. An RMA number must appear on shipping labels. Returns are subject to 15% restocking fee. Credits are issued for merchandise only.


Q: What is your Warranty Policy?

A: Product is guaranteed to be free of manufacturing defects. No warranty is offered regarding the merchantability of the goods or the fitness of the goods, either expressed or implied.



Q: Can I order if I live outside the United States?

A: Yes. Orders shipped outside the United States require Carrier information or a Stateside freight forwarder.


Q: Do you offer volume discounts?

A: Volume discounts are considered on an individual customer basis. Please contact Delta Customer Service for further information.


Q: What type of payment do you accept?

A: We accept Purchase Orders from qualified accounts and extend credit based on your references and our credit checks. We also accept payment via wire transfer and credit cards, both of which also entail a small processing fee.


Q: What if I can’t find answers to my questions here?

A: Contact Customer Service between the hours of 7 a.m. EST and 3:30 p.m. EST. They will be able to answer any other questions you may have.


Q: How soon do you ship after receiving an order?

A: Most orders ship within 3 business days for stock items. Make to order products or special order lead times will vary. Customer Service will provide lead times on these orders at the time of order confirmation.


Q: What is the lead time on a private label bottle order ?

A: Four weeks after artwork is approved by the customer.


Q: How many colors can a private label have?

A: Private label bottles can have multiple colors. Most customers achieve very effective graphics with one to three colors. We have several decoration techniques depending on the volume desired. Please call us to discuss your specific needs. Our in-house Graphics Designer can help you maximize the impact of your design.


Q: Are your trigger sprayers and/or bottles BPA free?

A: Yes. The plastics of both our sprayers and bottles were not made using the Bisphenol A chemical.


Q: What is the minimum number of private label bottles I can order?

A: There is no minimum run for private label bottles. However, there is a small order charge for orders less than 1,000 bottles of a particular size and artwork.


Q: Do you drop ship.

A: Yes. Drop shipping to multiple locations can be arranged, and additional charges will apply.



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